Contact & Grievance
Business and customer-support information
Business
- Trade name
- UnitDime
- Legal structure
- Sole proprietorship
- Proprietor
- Ahsan Siraj Khan
- Website
- https://unitdime.in
- Business location
- Lucknow, Uttar Pradesh, India
- Principal business address
- To be configured before live paid checkout.
Customer support
- unitdime@gmail.com
- Phone
- To be configured before live paid checkout.
Grievance redressal
Grievance Officer: Ahsan Siraj Khan
Designation: Grievance Officer, UnitDime
Email: unitdime@gmail.com
UnitDime aims to acknowledge consumer grievances within 48 hours of receipt and to resolve them within one month, subject to the information reasonably required to investigate the issue and any shorter period required by applicable law.
When contacting us, include your UnitDime account email, a clear description of the issue and any relevant order/transaction reference. Never send passwords, OTPs, UPI PINs or complete card/bank credentials.
School and institutional enquiries
Schools seeking pilots, quotations, onboarding or service information can use the same support email and identify the school name, contact person, intended exam/programme and approximate number of users.